Last Updated: 17th Jun,2025
Welcome to Bidyut Home Services Enterprise (“we”, “our”, or “the Platform”). These Terms and Conditions govern your access to and use of our services, including our website, mobile application, and the services we offer through third-party professionals (“Service Providers”).
By using our Services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement. By using the Platform, you confirm that you meet these requirements.
2. Description of Services
We provide an online platform that connects users (“Customers”) with independent service providers for various at-home and on-site services. We do not directly provide these services and act solely as a facilitator.
3. User Account and Responsibilities
- You must create an account to book or offer services.
- All information you provide must be accurate and kept up to date.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to use the platform for any unlawful or fraudulent purpose.
4. Bookings and Payments
- Bookings are subject to availability and confirmation.
- Payments must be made through the Platform’s approved payment methods.
- Prices shown are inclusive of applicable taxes unless otherwise stated.
5. Cancellations and Refunds
- Cancellation terms may vary based on the service and provider.
- Refunds, if applicable, will be processed according to our Cancellation and Refund Policy.
6. Service Provider Relationship
- Service Providers are independent contractors and not employees of Bidyut Home Services Enterprise.
- We are not liable for the conduct, actions, or omissions of any Service Provider.
- We may assist in dispute resolution but do not guarantee any outcome.
7. User Conduct
You agree not to:
- Harass, abuse, or harm any other user or service provider.
- Use the platform for illegal or harmful activities.
- Interfere with the platform’s operations or attempt unauthorized access.
8. Intellectual Property
All content on the Platform (text, logos, graphics, etc.) is the property of Bidyut Home Services Enterprise or its licensors and is protected by copyright and trademark laws. You may not copy, distribute, or modify content without written permission.
9. Disclaimers and Limitation of Liability
- The Platform is provided “as is” and “as available.”
- We do not guarantee the quality or availability of services delivered by Service Providers.
- To the maximum extent permitted by law, Bidyut Home Services Enterprise is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
10. Termination
We may suspend or terminate your access to the Platform at any time for violations of these Terms or suspected misuse.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts at Bhawanipatna, District Kalahandi, Odisha.
12. Contact Us
If you have questions about these Terms, please contact us:
Bidyut Home Services Enterprise
📧 Email: contact@bidyuthomeservices.com
📞 Phone: 9348989669
🕒 Hours: Monday to Saturday, 9:00 AM – 6:00 PM